Support

For Roundel support, please send an email.

For questions, bug reports, or improvement suggestions:
yenerunsal@yahoo.com

Please include in your email

• Device model (iPhone 13, Samsung Galaxy A52, etc.) and OS version
• Vehicle make, model, year (e.g., BMW 320i F30 2014)
• Adapter model (Vgate iCar Pro, etc.)
• Step-by-step description of the issue
• Screenshots if available

Response time

We typically respond within 1-3 business days. Complex technical issues may take longer.

Privacy and legal matters

For data subject requests (GDPR/CCPA/KVKK), use the same email or the contact section on the Privacy Policy page.